We have been monitoring the Coronavirus carefully, and prior to the increase in cases, we began taking precautions, such as the use of 70% alcohol-based hand sanitizer, limiting physical contact (i.e handshaking), sterilising vehicles, etc. We take our role in the community seriously and try to make every effort to ensure our clients are taken care of but also that our technicians are safe as we enter our clients’ homes and businesses.
It is imperative that we begin to implement additional precautions for the safety of our community, staff and clients:
1.) If you are sick or have been exposed to the Coronavirus, please cancel your appointment by calling us at 01664 668 717
2.) Please avoid physical contact with our staff during the time of the appointment. We will greet you with a warm smile, but not a handshake at this time.
3.) Please wash your hands with soap and water for 20 seconds prior to our arrival for our scheduled appointment. With your permission, our staff will wash their hands as well. Please instruct them to do so, otherwise they will use the company-provided hand sanitizer. We have always utilised boot covers when in clients’ homes, but at this time all our staff will wear clean gloves as an additional precaution.
4.) Each member of staff has been equipped with hand sanitizer (over 70% alcohol) as well as antibacterial wipes in an effort to minimise risk. Masks can be utilized upon request. Masks are only recommended for those that are sick.
5.) If a member of staff is sick, they will be asked to stay home and get well; therefore, we ask for your patience and understanding in case an appointment must be rescheduled.
We thank you in advance for your patience during this most challenging and unprecedented time.